VITU
Vitu provides software and services that automate vehicle title and registration, electronic lien and titling, and related DMV transactions for automotive dealers, lenders, fleets, and other industry participants across multiple U.S. states. The company integrates with dealership and lender workflows to handle in-state and cross-border registrations, tax and fee calculations, and electronic submissions to motor vehicle agencies. It generates revenue through transaction-based fees and service contracts with dealers, financial institutions, and government partners.
- Industry-Specific ERP
- IT Consulting & Implementation
- Revenue
- $55.0M
- Employees
- 250
- Founded
- 2005
- Headquarters
- Long Beach, United States of America
What 13 Arbolus experts think of VITU
The NPS scores range from 5 to 9, with a majority of responses clustering between 7 and 9. 66% of respondents indicate clear renewal intent, especially among high spenders and those in later implementation stages. Stickiness is highest for deployments beyond the first year and among large automotive clients. Themes include strong satisfaction related to compliance automation, some renewal hesitancy among pilot users and public sector respondents, but overall sentiment is robust and signals a loyal core customer base.Overall Customer Sentiment: Positive
Who reviewed VITU
- C-Suite 64% (8)
- Director 27% (4)
- Manager 9% (1)
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Sentiment
18 Net Promoter Score, from 11 scored reviews- Promoters 3
- Passives 7
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Dec 8
- Mar 8
- Mar 8
- May 8
- Jul 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 18 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 45%Plan to renew, by seniority
- 43% 7 answers
- 100% 2 answers
- 0% 1 answer
- 0% 1 answer
- 8.2/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
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