Weatherford

weatherford.com · Houston, United States of America

Weatherford International is a global oilfield services company that provides equipment, technology, and services for drilling, evaluation, completion, production, and intervention of oil and natural gas wells to exploration and production companies worldwide. It generates revenue through the sale and rental of tools and equipment, related engineering and field services, and long-term service contracts across its core product lines. The company serves national, independent, and international oil and gas operators with solutions spanning well construction, formation evaluation, and production optimization.

Revenue
$5.2B
Employees
18,000
Founded
1941
Headquarters
Houston, United States of America

What 24 Arbolus experts think of Weatherford

Customer feedback is positive overall, with a calculated NPS of 46 and 79% in use for over a year; reliability, expertise and field support are key recommendation drivers, while cost and service gaps temper confidence.

Who reviewed Weatherford

Total customers 24 23 current · 1 former
Reviews growth +18 in six months
Seniority of respondents
  • C-Suite 45% (11)
  • Director 36% (9)
  • Manager 18% (4)
Executive C-Suite NPS 6 Will renew
Engineering Engineer Director NPS 7 Undecided
Revenue Partner Not specified NPS 8

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Sentiment

29 Net Promoter Score, from 24 scored reviews
  • Promoters 12
  • Passives 7
  • Detractors 5

Cumulative NPS by month

-1 over 6 months
  • Apr 9
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 29 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 3
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 33% 3 answers
  • Manager 100% 1 answer
  • 7.3/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers

For people who use Weatherford

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