Wheels, Inc.

wheels.com · Des Plaines, United States of America

Wheels, Inc. is a fleet management and mobility services provider that offers vehicle leasing, fleet administration, maintenance, and related services to corporate and institutional clients. The company helps organizations manage the lifecycle of their vehicle fleets, optimize operating costs, and ensure compliance and driver safety. Revenue is generated primarily through leasing, management fees, and value-added fleet services.

  • IT Consulting & Implementation
Revenue
$1.5B
Employees
2,000
Founded
1939
Headquarters
Des Plaines, United States of America

What 6 Arbolus experts think of Wheels, Inc.

The NPS distribution ranges from 1 to 10, with most scores at the upper end. Three of the six responses report NPS scores of 8 or higher, indicating strong loyalty from key customer segments. Renewal intent is fully positive among those who disclosed spend or are in key decision-making roles. The majority of experts have implementations beyond 1 year, signifying stickiness, while one user reported uncertainty regarding adoption. Themes from the quantitative data include high satisfaction among influential roles and uncertain engagement among some users.Overall Customer Sentiment: Positive

Who reviewed Wheels, Inc.

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 67% (4)
  • Director 17% (1)
  • Manager 17% (1)
Operations Leader Manager NPS 6
Operations Executive C-Suite NPS 9
Operations Leader C-Suite NPS 8 Will renew

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Sentiment

16 Net Promoter Score, from 6 scored reviews
  • Promoters 3
  • Passives 1
  • Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 3
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 100% 1 answer
  • 9/10 Average score from customers who will renew

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