Wright Tree Service

wrighttree.com · West Des Moines, United States of America

Wright Tree Service is a vegetation management company that provides utility line clearance, right-of-way maintenance, and related forestry services to electric and gas utilities, municipalities, and other energy and infrastructure owners across North America. The company offers services such as tree trimming and removal, integrated vegetation management, storm response, and consulting forestry, generating revenue through long-term contracts and project-based field services. It operates as part of Wright Service Corp., serving regulated utilities and infrastructure clients with outsourced field crews and management teams.

  • Field Service Management
  • Energy & Utilities Operations Software
  • IT Consulting & Implementation
Revenue
$550.0M
Employees
4,500
Founded
1933
Headquarters
West Des Moines, United States of America

What 18 Arbolus experts think of Wright Tree Service

NPS is strongly positive, with 62% of responses at 8 or above and most high spenders reporting scores of 9-10. 70% of respondents declare intent to renew; uncertain responses stem from the lowest spenders. Stickiness is high, as 80% of customers have been live for more than a year. Key sentiment drivers are reliability, proven service record, and perceived operational value.Overall Customer Sentiment: Positive

Who reviewed Wright Tree Service

Total customers 18 17 current · 1 former
Reviews growth +18 in six months
Seniority of respondents
  • C-Suite 61% (11)
  • Director 33% (6)
  • Manager 6% (1)
Generalist Generalist C-Suite NPS 10 Will renew
Other Generalist Director NPS 8 Will renew
Operations Leader C-Suite NPS 8 Will renew

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Sentiment

16 Net Promoter Score, from 18 scored reviews
  • Promoters 7
  • Passives 7
  • Detractors 4

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 55%
  • Will renew 6
  • Undecided 5
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 57% 7 answers
  • Director 50% 4 answers
  • 9/10 Average score from customers who will renew
  • 6.4/10 Average score from undecided customers

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