YellowFox GmbH

yellowfox.de · Germany

YellowFox GmbH provides GPS-based telematics and fleet management software for commercial vehicle operators, offering solutions for vehicle tracking, driver time recording, digital logbooks, and asset management to improve logistics transparency and compliance. The company serves transport, logistics, construction, service, and field-service businesses primarily in German-speaking Europe through subscription-based SaaS and related services.

  • Transportation & Fleet Management
  • Field Service Management
Revenue
$9.0M
Employees
80
Founded
2003
Headquarters
Germany

What 7 Arbolus experts think of YellowFox GmbH

The NPS distribution ranges from 4 (negative) to 10 (promoter) across the respondent pool, with the majority reporting positive (NPS ≥7) satisfaction. Renewal intent is affirmative in 43% of cases, unsure in 29%, and negative in 29%. Stickiness correlates with the implementation stage: customers with more than one year of use report the highest satisfaction and renewal intent, whereas pilot phase customers are less likely to renew or are undecided.Overall Customer Sentiment: Neutral

Who reviewed YellowFox GmbH

Total customers 7 5 current · 2 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 43% (3)
  • Director 57% (4)
Product Leader Director NPS 10 Will renew
Operations Manager Director NPS 7 Undecided
Product Leader Director NPS 4 Not renewing

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Sentiment

42 Net Promoter Score, from 7 scored reviews
  • Promoters 4
  • Passives 2
  • Detractors 1

Cumulative NPS by month

+1 over 3 months
  • Sep 7
  • Oct 8
  • Feb 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 31 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 43%
  • Will renew 3
  • Undecided 2
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 33% 3 answers
  • Director 50% 4 answers
  • 9.7/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 6.5/10 Average score from customers not renewing

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