Zippee
Zippee is a last-mile delivery service that partners with retailers, pharmacies, and other local businesses to provide same-day and on-demand delivery to consumers. The company operates a technology-enabled logistics platform that manages orders, routing, and a network of drivers to complete local deliveries. Zippee generates revenue by charging businesses delivery and service fees for each order fulfilled through its platform.
- Revenue
- $1.5M
- Employees
- 25
- Founded
- 2019
- Headquarters
- Lexington, United States of America
What 9 Arbolus experts think of Zippee
NPS scores among experts range from 6 (neutral to positive) to 9 (strongly positive). Pilot stage implementation has uncertain renewal intent, while a long-term user shows no stated renewal position. The stickiness profile spans from Pilot to More Than 1 Year, signaling at least one longstanding relationship. Key themes include generally positive satisfaction but with evidence of some hesitance about long-term commitment at the pilot stage.Overall Customer Sentiment: Neutral to Positive
Who reviewed Zippee
- C-Suite 56% (5)
- Director 33% (3)
- Manager 11% (1)
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Sentiment
0 Net Promoter Score, from 9 scored reviews- Promoters 2
- Passives 5
- Detractors 2
Cumulative NPS by month
+2 over 5 months- Apr 5
- May 7
- Mar 8
- Apr 7
- Jul 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 25% 4 answers
- 100% 2 answers
- 100% 1 answer
- 7.3/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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