WiseTech Global
WiseTech Global is a logistics software company that develops and sells CargoWise and related cloud platforms used by freight forwarders, customs brokers, and logistics providers to manage global supply chain operations and compliance. It generates revenue primarily through software licensing, subscriptions, and related services to logistics and transportation enterprises worldwide.
- Transportation & Fleet Management
- Warehouse Management
- Procurement & Sourcing
- Revenue
- $880.0M
- Employees
- 3,300
- Founded
- 1994
- Headquarters
- Sydney, Australia
What 12 Arbolus experts think of WiseTech Global
NPS scores cluster in the 8–10 range with a mean above 8, indicating high satisfaction. 75% of those disclosing renewal intent indicated "Yes", while "Not Sure" responses were only found among mid/high spenders exploring long-term value. ~60% of respondents are in the "more than 1 year" implementation stage, supporting high stickiness. Key themes are long deployment horizons, reliable ROI, and integration-driven satisfaction.Overall Customer Sentiment: Positive
Who reviewed WiseTech Global
- C-Suite 67% (8)
- Director 33% (4)
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Sentiment
41 Net Promoter Score, from 12 scored reviews- Promoters 6
- Passives 5
- Detractors 1
Cumulative NPS by month
-1 over 6 months- Mar 9
- Apr 9
- May 9
- Jun 9
- Jul 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 41 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 67% 3 answers
- 50% 2 answers
- 8.3/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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