Wesco
Wesco International, Inc. is a Fortune 500 distributor of electrical, industrial, communications, security, and utility products, providing supply chain, logistics, and value-added services to commercial, industrial, construction, utility, and government customers worldwide. The company generates revenue by sourcing products from manufacturers and reselling them through its global branch network and digital channels, complemented by technical support, inventory management, and integrated supply solutions. Its offerings span electrical and electronic components, automation and control, data communications, safety, and MRO supplies.
- Procurement & Sourcing
- IT Consulting & Implementation
- Revenue
- $22.0B
- Employees
- 20,000
- Founded
- 1922
- Headquarters
- Pittsburgh, United States of America
What 22 Arbolus experts think of Wesco
The NPS distribution is strongly positive, with over half of responses at 8 or higher (including multiple 9s and 10s) and only two responses at 5. Renewal intent is overwhelmingly positive among high spenders and long-term customers, with all explicit responses indicating willingness to renew. The majority of customers are in the mature stage of implementation (more than 1 year). Key themes from the data include efficiency, reliability, and a strong fit for large-scale, ongoing procurement needs.Overall Customer Sentiment: Positive
Who reviewed Wesco
- C-Suite 65% (14)
- Director 20% (4)
- Manager 15% (3)
Employer names and spend open once the report publishes.
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Sentiment
27 Net Promoter Score, from 22 scored reviews- Promoters 10
- Passives 8
- Detractors 4
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 24 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 86%Plan to renew, by seniority
- 67% 3 answers
- 100% 2 answers
- 100% 2 answers
- 8.5/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
Most weighed by Wesco customers
More in Consulting & Professional Services and Supply Chain & Logistics
Other companies in both categories with a customer report.
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