Aztec Group

aztec.group · Jersey

Aztec Group is a fund and corporate services provider that offers administration, accounting, depositary, and governance services to private equity, real assets, private credit, and other alternative investment managers and institutional investors. The company supports clients with fund structures, SPVs, and corporate entities across multiple European jurisdictions, generating revenue through recurring administration and related professional service fees.

  • Accounting & Bookkeeping Software
  • IT Consulting & Implementation
Revenue
$350.0M
Employees
2,500
Founded
2001
Headquarters
Jersey

What 17 Arbolus experts think of Aztec Group

NPS scores are widely distributed, with 22% of experts awarding scores of 9 or 10, reflecting high satisfaction primarily among long-tenure users and high spenders. Renewal intent is strong in the high spend bracket, with 67% of those over $100K planning to renew. Stickiness is demonstrated by 70% of customers being in the 'MoreThan1Year' implementation stage, correlating with higher NPS. However, about 33% of lower spenders are not sure about renewal, and NPS among this cohort is 5 or below. Overall Customer Sentiment: Positive

Who reviewed Aztec Group

Total customers 17 17 current · 0 former
Reviews growth +16 in six months
Seniority of respondents
  • C-Suite 76% (13)
  • Director 18% (3)
  • Manager 6% (1)
Revenue Leader C-Suite NPS 4
Finance Leader C-Suite NPS 9
Executive C-Suite NPS 5 Undecided

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Sentiment

-29 Net Promoter Score, from 17 scored reviews
  • Promoters 3
  • Passives 6
  • Detractors 8

Cumulative NPS by month

-1 over 4 months
  • Jan 8
  • May 7
  • Jun 6
  • Jul 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median -2 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 38%
  • Will renew 3
  • Undecided 4
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 40% 5 answers
  • Director 33% 3 answers
  • 7.7/10 Average score from customers who will renew
  • 4.8/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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