Bajaj Finserv

bajajfinserv.in · Pune, India

Bajaj Finserv is an Indian non-banking financial services group that provides consumer finance, SME and commercial lending, insurance, and investment products to retail and business customers. Through its subsidiaries, it offers personal and business loans, credit cards, asset finance, health and life insurance, and wealth management services, primarily monetizing via interest income, fees, and insurance premiums. It operates largely in India with a strong focus on digital distribution and point-of-sale financing across consumer durables, lifestyle products, and healthcare.

Revenue
$8.2B
Employees
43,000
Founded
2007
Headquarters
Pune, India

What 31 Arbolus experts think of Bajaj Finserv

31 customers have reviewed Bajaj Finserv so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Bajaj Finserv

Total customers 31 30 current · 1 former
Reviews growth +26 in six months
Seniority of respondents
  • C-Suite 76% (24)
  • Director 17% (5)
  • Manager 7% (2)
Operations Manager Manager NPS 9
Engineering Leader Director NPS 10 Will renew
Finance Leader C-Suite NPS 9

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Sentiment

45 Net Promoter Score, from 31 scored reviews
  • Promoters 17
  • Passives 11
  • Detractors 3

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 32 across 4 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 40%
  • Will renew 4
  • Undecided 5
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 33% 9 answers
  • Director 100% 1 answer
  • 9/10 Average score from customers who will renew
  • 8.2/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

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