ZTE
ZTE Corporation is a global telecommunications and information technology company that designs, manufactures, and sells network infrastructure, cloud and IT solutions, and mobile devices to telecom operators, enterprises, and government customers. It generates revenue through the sale of wireless and wireline network equipment, software and services, and consumer terminals such as smartphones and home devices. The company also provides managed services and digital transformation solutions across 5G, cloud computing, and enterprise networking.
- Cloud Infrastructure & Hosting
- Network & Cloud Security
- Revenue
- $17.0B
- Employees
- 75,000
- Founded
- 1985
- Headquarters
- Shenzhen, China
What 12 Arbolus experts think of ZTE
NPS scores cluster positively, with the majority reporting scores of 7–10. Most high-value influencers show definite renewal intent and engagement of more than one year, reflecting satisfaction and product stickiness. A minority of respondents exhibit 'Not Sure' or 'No' to renewal, mainly among influencers, suggesting isolated concerns not shared by the wider user base. Implementation stages are predominantly 'MoreThan1Year', underscoring stability and embeddedness. Key themes include long-term adoption and high satisfaction among large telecommunications and public sector clients.Overall Customer Sentiment: Positive
Who reviewed ZTE
- C-Suite 64% (8)
- Director 27% (3)
- Manager 9% (1)
Employer names and spend open once the report publishes.
Tell us when the ZTE report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
33 Net Promoter Score, from 12 scored reviews- Promoters 4
- Passives 8
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Jan 8
- Mar 8
- Apr 8
- May 8
- Aug 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 30 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 60% 5 answers
- 50% 2 answers
- 0% 1 answer
- 7.8/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
Most weighed by ZTE customers
More in Consulting & Professional Services and IT Infrastructure & Cloud
Other companies in both categories with a customer report.
For people who use ZTE
Do you use ZTE at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 12 customers of ZTE have already contributed
Takes a few minutes. Your identity stays anonymous.