1E
1E is an endpoint management and digital employee experience software company that helps large enterprises manage, secure, and support distributed Windows and other endpoints. Its platform provides real-time visibility, patching, software distribution, self-service, and experience analytics to reduce IT incidents and improve end-user productivity. The company sells its solutions primarily to IT and security teams in mid-market and large organizations on a subscription and services basis.
- Endpoint & Device Security
- IT Consulting & Implementation
- Revenue
- $65.0M
- Employees
- 350
- Founded
- 1997
- Headquarters
- Londonderry County Borough, United Kingdom
What 6 Arbolus experts think of 1E
NPS scores range from 6 to 10; 50% of responses are promoters (NPS 9-10), while the remainder are passive (NPS 6). No detractors appear in the current sample. Renewal intent is positive: all Influencers with high spend and tenure intend to renew, while users show greater variability and at least one instance of offboarding. Stickiness is strong, with the majority in the MoreThan1Year adoption stage, indicating robust long-term usage. Key themes include high satisfaction among decision-makers and stronger stickiness among high-spend customers.Overall Customer Sentiment: Positive
Who reviewed 1E
- C-Suite 100% (6)
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Sentiment
33 Net Promoter Score, from 6 scored reviews- Promoters 4
- Passives 0
- Detractors 2
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 67% 3 answers
- 9/10 Average score from customers who will renew
- 10/10 Average score from customers not renewing
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