99home
99home is a UK-based online estate agency that provides fixed-fee and hybrid property sales and lettings services to homeowners, landlords, and tenants. The company offers digital tools for listing, marketing, and managing residential properties, supplemented by optional in-person services such as photography, floorplans, and accompanied viewings. It generates revenue through upfront listing packages, add-on services, and commissions on successful sales and rentals.
- Revenue
- $5.0M
- Employees
- 70
- Founded
- 2016
- Headquarters
- Wembley, United Kingdom
What 5 Arbolus experts think of 99home
NPS scores are strong, with 60% of customers rating 8 and 40% rating 9. Renewal intent is mostly unreported, but the only response indicates uncertainty. Stickiness is high with 60% on the platform for more than 1 year. Users show solid engagement; willingness to recommend is evident.Overall Customer Sentiment: Positive
Who reviewed 99home
- C-Suite 40% (2)
- Director 40% (2)
- Manager 20% (1)
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Sentiment
20 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 2
- Detractors 1
Cumulative NPS by month
+2 over 4 months- May 6
- Jun 8
- Jul 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 20 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 6/10 Average score from undecided customers
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