Adobe Stock

stock.adobe.com · San Jose, United States of America

Adobe Stock is a stock media marketplace operated by Adobe that provides royalty-free photos, illustrations, vectors, videos, templates, and 3D assets for creative professionals and businesses. It integrates directly with Adobe Creative Cloud applications, allowing users to search, license, and manage assets within their design and content workflows. Revenue is generated through subscription plans and on-demand purchases of stock assets by individuals, agencies, and enterprises.

  • Content & Digital Asset Management
  • Marketing Automation
Revenue
$250.0M
Employees
800
Founded
2015
Headquarters
San Jose, United States of America

What 15 Arbolus experts think of Adobe Stock

NPS scores vary from 2 to 10, with most falling in the 6–9 range, indicating generally favorable opinions but with a tail of detractors linked to uniqueness and competition from AI tools. Renewal intent is confirmed among mid-to-high spenders and long-term users, while a few report plans to leave for alternatives. Stickiness is high, reflected by most users having over a year of experience, except rare offboarding cases. Expert feedback highlights quick access and library breadth as positives, but concerns include generic imagery and the rising capability of AI tools.Overall Customer Sentiment: Neutral to Moderately Positive

Who reviewed Adobe Stock

Total customers 15 14 current · 1 former
Reviews growth +13 in six months
Seniority of respondents
  • C-Suite 45% (7)
  • Director 27% (4)
  • Manager 27% (4)
Operations Manager C-Suite NPS 6
Revenue Leader C-Suite NPS 10 Not renewing
Generalist Generalist Not specified NPS 5

Employer names and spend open in the full report, along with the other 12 customers.

Everything 15 customers told us about Adobe Stock.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

0 Net Promoter Score, from 15 scored reviews
  • Promoters 6
  • Passives 3
  • Detractors 6

Cumulative NPS by month

-2 over 5 months
  • Sep 9
  • Mar 9
  • Jul 7
  • Aug 7
  • Sep 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 28 across 2 companies.

Praised

  • Fast Access to Diverse Imagery
  • Supports Large-Scale Campaigns
  • Brand-Appropriate, Licensed Content
  • Integration with Advanced AI Capabilities

Criticised

  • AI as a Replacement for Stock Providers
  • Brand Trust Risk from Non-Unique Content
  • Erosion by Free and AI-Generated Images
  • Competition from AI Tools

What customers say

Fast Access to Diverse Imagery
“Accessing imagery quickly and being able to create a unique library are the main advantages, especially for social campaigns or presentations.”
Supports Large-Scale Campaigns
“Stock imagery supports us when we have big campaigns that need multiple images quickly, without the complexity of our own photo shoots.”
Brand-Appropriate, Licensed Content
“We rely on specifically licensed images for our team, sometimes paying a premium for exclusivity in our industry and confidence in use.”

Renewal intent

Plan to renew 67%
  • Will renew 4
  • Undecided 0
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 100% 1 answer
  • Manager 100% 1 answer
  • Not specified 50% 2 answers
  • 8/10 Average score from customers who will renew
  • 9/10 Average score from customers not renewing

Top alternatives

Most weighed by Adobe Stock customers

Report

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