Agoda Company

agoda.com · Singapore, Singapore

Agoda Company is an online travel agency that provides a digital platform for booking hotels, vacation rentals, flights, and related travel services worldwide. It primarily serves leisure and business travelers through its website and mobile apps, earning revenue via commissions and fees from accommodation providers, airlines, and other travel partners. The company also offers technology and distribution solutions to property owners to manage inventory, pricing, and demand across its marketplace.

  • Marketplace & Booking Platforms
Revenue
$2.0B
Employees
6,000
Founded
2005
Headquarters
Singapore, Singapore

What 8 Arbolus experts think of Agoda Company

8 customers have reviewed Agoda Company so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Agoda Company

Total customers 8 8 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 67% (5)
  • Director 17% (1)
  • Manager 17% (1)
Operations Manager C-Suite NPS 9
Revenue Leader C-Suite NPS 10
Strategy Leader Director NPS 9

Employer names and spend open once the report publishes.

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Sentiment

62 Net Promoter Score, from 8 scored reviews
  • Promoters 6
  • Passives 1
  • Detractors 1

Cumulative NPS by month

-1 over 4 months
  • Jun 10
  • Jul 7
  • Aug 8
  • Sep 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 62 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 2
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Not specified 100% 1 answer
  • 9/10 Average score from customers who will renew

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