Alan
Alan is a digital health insurance and benefits provider that offers fully online health coverage, telemedicine, and wellness services to individuals and businesses, primarily in Europe. It operates as a regulated insurer, generating revenue through insurance premiums and related health services sold to employers and consumers via its platform and mobile app.
- Revenue
- $150.0M
- Employees
- 600
- Founded
- 2016
- Headquarters
- Paris, France
What 5 Arbolus experts think of Alan
NPS scores are consistently high, with 60% of responses at 9 or 10 and none below 8. Most customers have been live for more than 1 year, correlating with stronger satisfaction and intent to renew. A small subset is unsure about renewal, though overall stickiness is high. Key drivers include positive platform experience and sustained value.Overall Customer Sentiment: Positive
Who reviewed Alan
- C-Suite 100% (5)
Employer names and spend open once the report publishes.
Tell us when the Alan report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
60 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 2
- Detractors 0
Cumulative NPS by month
+0 over 3 months- Mar 9
- Jul 9
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 60 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 9/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
More in HR & Workforce
Other companies in HR & Workforce with a customer report.
For people who use Alan
Do you use Alan at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 5 customers of Alan have already contributed
Takes a few minutes. Your identity stays anonymous.