Anyscale

anyscale.com · San Francisco, United States of America

Anyscale is a software company that develops a cloud platform built on the open-source Ray framework to help organizations build, deploy, and scale distributed AI and Python applications. It serves enterprises, AI teams, and developers who need to run large-scale machine learning, LLM, and data workloads across clusters without managing complex infrastructure. The company generates revenue through subscriptions and usage-based pricing for its managed Anyscale platform and related enterprise services.

  • MLOps & ML Platforms
  • Cloud Infrastructure & Hosting
  • Generative AI Platforms
Revenue
$35.0M
Employees
250
Founded
2019
Headquarters
San Francisco, United States of America

What 5 Arbolus experts think of Anyscale

NPS scores are polarized: 40% Promoters (NPS 9), 20% Passive (NPS 8), 20% Detractor (NPS 4). 60% of responses indicate uncertainty or negativity regarding renewal intent ('Not Sure' or 'No'), while only 20% explicitly indicate plans to renew. Implementation stage concentration at 'Pilot' or 'Overall Customer Sentiment: Neutral

Who reviewed Anyscale

Total customers 5 4 current · 1 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 40% (2)
  • Director 40% (2)
  • Manager 20% (1)
Engineering Leader C-Suite NPS 6
Engineering Manager Manager NPS 4 Not renewing
Engineering Leader C-Suite NPS 9

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Sentiment

-20 Net Promoter Score, from 5 scored reviews
  • Promoters 2
  • Passives 0
  • Detractors 3

Cumulative NPS by month

+2 over 4 months
  • Dec 5
  • Mar 7
  • May 7
  • Aug 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 15 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%
  • Will renew 1
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • Director 50% 2 answers
  • Manager 0% 1 answer
  • 9/10 Average score from customers who will renew
  • 5/10 Average score from undecided customers
  • 4/10 Average score from customers not renewing

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