APOGEE

apogeegroup.co · Londonderry County Borough, United Kingdom

Apogee is a UK-based consultancy that provides digital transformation, data, and technology advisory services to private equity firms and their portfolio companies, as well as other mid-market businesses. The firm helps clients design and implement technology strategies, operating models, and data platforms to improve performance and support value creation. It generates revenue through consulting engagements and project-based implementation work.

  • IT Consulting & Implementation
  • Business Process Management
Revenue
$7.0M
Employees
35
Founded
2019
Headquarters
Londonderry County Borough, United Kingdom

What 5 Arbolus experts think of APOGEE

NPS scores within the expert pool cluster in the 7-10 range, with a positive skew among high spenders and those with over one year experience. The majority report strong renewal intent, especially among Influencers from large institutions. However, one User expresses uncertainty around both renewal and implementation experience, indicating pockets of hesitation. Stickiness is high where Apogee replaces internal infrastructure, with experts citing operational dependency and difficult switching. Major feedback themes include operational relief, modernization benefits, rising costs, and variable support. Overall Customer Sentiment: Positive

Who reviewed APOGEE

Total customers 5 4 current · 1 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 40% (2)
  • Director 40% (2)
  • Manager 20% (1)
Operations Leader C-Suite NPS 10 Will renew
Not specified Director NPS 8 Will renew
Other Generalist Manager NPS 8

Employer names and spend open in the full report, along with the other 2 customers.

Everything 5 customers told us about APOGEE.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

20 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 4
  • Detractors 0

Cumulative NPS by month

-2 over 3 months
  • Dec 10
  • Jan 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 20 across 1 companies.

Praised

  • AI-Driven Support Automation
  • Automated Network Optimization
  • Diagnostic and Predictive Maintenance Automation
  • Operational Relief from Internal IT Burden

Criticised

  • Price Sensitivity Inducing Switch
  • In-House Operations Threat
  • Hardware Vendors Embedding Automation
  • Rising Cost Without Parallel Value

What customers say

Operational Relief from Internal IT Burden
“I see the main benefit as offloading a problem-consuming internal team, allowing IT to focus on more strategic systems.”
Full-Time Student Support Decreases Complaints
“I value the ability to provide dedicated student support that internal IT could not deliver, resulting in fewer connectivity complaints.”
Network Modernization Without Capital Expenditure
“I appreciate being able to modernize university network infrastructure without deploying our own capital thanks to the managed service model.”

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 50% 2 answers
  • 8.3/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

Report

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