Arcadis
Arcadis is a global design, engineering, and consultancy firm that provides infrastructure, environmental, water, buildings, and urban planning services to public- and private-sector clients. The company generates revenue through professional services engagements including planning, design, project management, and advisory work across transportation, utilities, real estate, and industrial sectors. It focuses on sustainable solutions for cities, mobility, and resilient assets worldwide.
- IT Consulting & Implementation
- Revenue
- $4.2B
- Employees
- 36,000
- Founded
- 1888
- Headquarters
- Amsterdam-Zuidoost, Netherlands
What 16 Arbolus experts think of Arcadis
NPS scores range from 6 to 9, with 62% above 7, indicating overall positive sentiment. Renewal intent is high among top spenders and long-term implementers (notably, Influencers), while a minority are unsure or negative on renewal. The majority of Users are in 'MoreThan1Year' implementation, suggesting stickiness, while off-boarding skews toward lower-NPS, lower-spend segments. Overall Customer Sentiment: Positive
Who reviewed Arcadis
- C-Suite 62% (10)
- Director 25% (4)
- Manager 12% (2)
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Sentiment
18 Net Promoter Score, from 16 scored reviews- Promoters 5
- Passives 9
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Dec 8
- Feb 8
- Mar 8
- Apr 8
- May 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 18 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 60% 5 answers
- 100% 1 answer
- 0% 1 answer
- 8.5/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
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