ARISTA

arista.be · Brussels, Belgium

Arista is a Belgian IT services firm that provides consulting, implementation, and managed services around business software and infrastructure for small and mid-sized organizations, with a focus on Microsoft and other mainstream enterprise technologies. The company helps clients design, deploy, and maintain their IT environments and business applications, generating revenue through project-based services, licensing resale, and ongoing support contracts.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
Revenue
$6.0M
Employees
40
Founded
2002
Headquarters
Brussels, Belgium

What 5 Arbolus experts think of ARISTA

NPS scores cluster in the 7–10 range, with 60% of responses at 9 or above, indicating high satisfaction. Renewal intent is affirmatively specified for four out of five experts, representing 100% renewal where an answer exists. Stickiness is strong; 60% have used Arista for more than 1 year, and only one respondent is at the pilot stage. Key themes from quantitative data include high satisfaction, strong stickiness, and successful progression from pilot to mature deployment. Overall Customer Sentiment: Positive

Who reviewed ARISTA

Total customers 5 5 current · 0 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Director 20% (1)
  • Manager 20% (1)
Revenue Partner C-Suite NPS 9 Will renew
Engineering Leader Director NPS 10 Will renew
Operations Leader Manager NPS 9 Will renew

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Sentiment

60 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 0

Cumulative NPS by month

-1 over 4 months
  • Jun 9
  • Aug 9
  • Jun 8
  • Mar 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 60 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 4
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 100% 1 answer
  • Manager 100% 1 answer
  • 8.8/10 Average score from customers who will renew

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