ASCENT
Ascent is ambiguous based on the provided website information alone, and there is insufficient data to reliably determine which specific company named Ascent is being referenced or what it does.
- Revenue
- $30.0M
- Employees
- 200
- Founded
- 2015
- Headquarters
- Chicago Loop, United States of America
What 11 Arbolus experts think of ASCENT
The NPS distribution ranges from 7 to 10, with most experts reporting positive but not unequivocal advocacy—typically reflecting satisfaction with automation, time savings, and strong support, yet highlighting areas for improvement. Renewal intent skews cautiously optimistic, with the majority of respondents either unsure or planning to renew, particularly among those with longer implementation history. Stickiness is higher for customers with over a year of use, with most reporting the tool as integral to their compliance process. Key themes in expert feedback are value for global regulatory intelligence, rapid implementation of new rules, and reliable customer support. Remaining concerns focus on customization and report formatting limitations.Overall Customer Sentiment: Positive
Who reviewed ASCENT
- C-Suite 36% (4)
- Director 55% (6)
- Manager 9% (1)
Employer names and spend open in the full report, along with the other 8 customers.
Everything 11 customers told us about ASCENT.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
9 Net Promoter Score, from 11 scored reviews- Promoters 1
- Passives 10
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Aug 8
- Oct 7
- Nov 7
- Dec 7
- Jan 8
- May 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 4 across 2 companies.
Praised
- Increasing Breadth of Regulatory Coverage
- Automation of Regulatory Aggregation
- Regional Expansion and License Growth
- Superior Regulatory Summarization and Automation
Criticised
- Limited Local Customization and Cost Gap
- Learning Curve and Manual Oversight
- Report Formatting and Customization Limitations
- Internal AI Solutions as a Potential Substitute
What customers say
Renewal intent
Plan to renew 18%Plan to renew, by seniority
- 50% 4 answers
- 0% 6 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
Top alternatives
Most weighed by ASCENT customers
Report
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