Apron Payments Ltd

getapron.com · Londonderry County Borough, United Kingdom

Apron Payments Ltd provides a payments and accounts payable platform for small and medium-sized businesses, enabling them to manage invoices, schedule and automate supplier payments, and sync with accounting systems. The company serves SMEs, accountants, and bookkeepers, generating revenue through subscription fees and payment-related charges for use of its software and payment services.

  • Accounts Payable Automation
  • Spend Management
  • Workflow Automation
Revenue
$4.0M
Employees
70
Founded
2021
Headquarters
Londonderry County Borough, United Kingdom

What 8 Arbolus experts think of Apron Payments Ltd

NPS scores among experts range widely from 3 to 10, with the majority falling into the promoter category (scores ≥8). 71% of experts indicated a clear intent to renew, 14% stated no, and 14% were unsure. Stickiness is reflected in majority (57%) being in long-term implementation (>1 year), but also noted pilot and offboarding cases suggest some churn risk. Key themes include strong value among smaller or mid-sized users, but variability among high-value enterprise accounts.Overall Customer Sentiment: Neutral

Who reviewed Apron Payments Ltd

Total customers 8 6 current · 2 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 86% (7)
  • Manager 14% (1)
Founder Not specified NPS 9 Will renew
Executive C-Suite NPS 9 Will renew
Not specified C-Suite NPS 10 Will renew

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Sentiment

50 Net Promoter Score, from 8 scored reviews
  • Promoters 5
  • Passives 2
  • Detractors 1

Cumulative NPS by month

+0 over 5 months
  • Dec 8
  • Jan 7
  • Dec 8
  • Jun 8
  • Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 71%
  • Will renew 5
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 80% 5 answers
  • Manager 0% 1 answer
  • Not specified 100% 1 answer
  • 7.6/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers
  • 9/10 Average score from customers not renewing

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