ATOB

atob.com · San Francisco, United States of America

ATOB provides a fuel and fleet payments platform for trucking and logistics companies, offering charge cards, spend controls, and software tools to manage fuel, maintenance, and other on-the-road expenses. Its products help carriers and drivers reduce fuel costs, control fraud, and streamline back-office reconciliation. The company generates revenue through transaction fees and related financial services tied to its card and payments programs.

  • Payment Processing
  • Spend Management
  • Fleet Management & Telematics
Revenue
$35.0M
Employees
250
Founded
2019
Headquarters
San Francisco, United States of America

What 5 Arbolus experts think of ATOB

NPS distribution shows two scores at 7, two at 9, and one at 8, yielding an average NPS of 8. Renewal intent is positive for three customers (all high spend, long tenure) and negative or unsure for two (mid spend or short tenure). Stickiness is high among four customers with more than one year implementation, suggesting strong platform anchoring. Sentiment themes include satisfaction among high-value and long-tenured customers, with concerns among newer or mid-tier spenders. Overall Customer Sentiment: Positive

Who reviewed ATOB

Total customers 5 3 current · 2 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Manager 20% (1)
Not specified C-Suite NPS 9 Will renew
Engineering Manager C-Suite NPS 8 Will renew
Revenue Partner C-Suite NPS 7 Not renewing

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Sentiment

40 Net Promoter Score, from 5 scored reviews
  • Promoters 2
  • Passives 3
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 60%
  • Will renew 3
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 75% 4 answers
  • Manager 0% 1 answer
  • 8.7/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

For people who use ATOB

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