Aventum Group
Aventum Group is a specialist insurance group that provides underwriting, broking, and risk management services to corporate and specialty clients worldwide through its brands including Rokstone and Consilium. The company focuses on complex and specialty lines such as property, casualty, marine, construction, and other niche risks, distributing products via brokers and partners. It generates revenue primarily through insurance commissions, fees, and underwriting income.
- Insurance Software
- IT Consulting & Implementation
- Revenue
- $150.0M
- Employees
- 450
- Founded
- 1996
- Headquarters
- Londonderry County Borough, United Kingdom
What 11 Arbolus experts think of Aventum Group
NPS scores are high, with multiple responses rating 8-10, though one notable low NPS (3) introduces a minority dissatisfied perspective. Renewal intent is mostly positive or undecided, with only one expert affirming expansion and renewal, while another key account remains unsure despite high spend. Stickiness is strong: most customers report being in the post-implementation (MoreThan1Year) stage, supporting longevity and integration success. Key feedback themes emphasize value in underwriting expertise, specialty capacity, and implementation support, but highlight caveats regarding the need for careful monitoring of market conditions, cost, and claims execution.Overall Customer Sentiment: Positive
Who reviewed Aventum Group
- C-Suite 55% (6)
- Director 36% (4)
- Manager 9% (1)
Employer names and spend open in the full report, along with the other 8 customers.
Everything 11 customers told us about Aventum Group.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
9 Net Promoter Score, from 11 scored reviews- Promoters 4
- Passives 4
- Detractors 3
Cumulative NPS by month
+0 over 5 months- Aug 8
- Nov 6
- Feb 7
- Mar 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 9 across 1 companies.
Praised
- Underwriting Expertise and Specialty Capacity
- Improved Placement Outcomes
- Operational Flexibility and Deal Execution
- Leveraging AI for Efficiency and Insights
Criticised
- Support and Commercial Deterioration as Switching Trigger
- Changing Appetite with Market Conditions
- Operational Overhead and Dependency
- Risk of Opaque Automation
What customers say
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 33% 3 answers
- 50% 2 answers
- 8/10 Average score from customers who will renew
- 5.3/10 Average score from undecided customers
Report
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