Azets
Azets is an accounting, tax, payroll, and business advisory firm focused on small and mid-sized businesses across the UK and Northern Europe. It provides outsourced finance functions, compliance, and advisory services through a network of local offices and digital tools, charging clients on a recurring and project-fee basis. The company also supports private clients and public sector organizations with audit, corporate finance, and related services.
- Accounting & Bookkeeping Software
- Tax Automation
- Payroll
- Revenue
- $650.0M
- Employees
- 7,500
- Founded
- 2016
- Headquarters
- Newcastle upon Tyne, United Kingdom
What 18 Arbolus experts think of Azets
NPS scores are concentrated in the 7-9 range, with notable promoters giving 9-10 and a few detractors as low as 3. Renewal intent is positive for most high spend and influencer accounts, but a segment shows uncertainty or intent to churn, particularly among users in lower spend brackets. Stickiness is high, with the majority in MoreThan1Year implementation, signaling established customer relationships and product adoption. Key themes include platform reliability and efficiency, offset by some price and renewal concerns.Overall Customer Sentiment: Positive
Who reviewed Azets
- C-Suite 89% (16)
- Director 11% (2)
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Sentiment
11 Net Promoter Score, from 18 scored reviews- Promoters 5
- Passives 10
- Detractors 3
Cumulative NPS by month
+0 over 5 months- Jun 8
- Oct 7
- Apr 8
- Jun 8
- Jul 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 4 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 54%Plan to renew, by seniority
- 58% 12 answers
- 0% 1 answer
- 8.9/10 Average score from customers who will renew
- 6.6/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by Azets customers
More in Consulting & Professional Services and Financial Services & Payments
Other companies in both categories with a customer report.
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