AVASK

avask.com · Southampton, United Kingdom

AVASK is an international tax and accounting firm that specializes in cross‑border VAT, customs, and e‑commerce tax compliance for online sellers and brands trading on marketplaces such as Amazon and other global platforms. It provides advisory, registration, filing, and accounting services to help businesses expand and remain compliant across multiple jurisdictions. The company generates revenue through professional services fees and ongoing compliance and advisory engagements.

  • Tax Automation
  • Accounting & Bookkeeping Software
  • IT Consulting & Implementation
Revenue
$35.0M
Employees
350
Founded
2012
Headquarters
Southampton, United Kingdom

What 5 Arbolus experts think of AVASK

The NPS scores in the dataset range from 3 to 8, indicating a neutral to moderately positive sentiment overall. Renewal intent is mixed: one expert is actively offboarding and not renewing, another confirms renewal, while others are either unsure or have not specified intent. Implementation stages are primarily at more than one year, with one offboarding. Key themes include moderate satisfaction but no strong advocacy, dispersed sentiment across both users and influencers, and limited evidence for strong promoter concentration.Overall Customer Sentiment: Neutral

Who reviewed AVASK

Total customers 5 4 current · 1 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 100% (5)
Marketing Leader C-Suite NPS 7 Will renew
Revenue Leader C-Suite NPS 8
Operations Analyst C-Suite NPS 6

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Sentiment

-60 Net Promoter Score, from 5 scored reviews
  • Promoters 0
  • Passives 2
  • Detractors 3

Cumulative NPS by month

-2 over 3 months
  • Feb 8
  • Mar 7
  • Jun 6

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -60 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 0
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • 7/10 Average score from customers who will renew
  • 6/10 Average score from customers not renewing

For people who use AVASK

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