Arize Ai
Arize AI provides an observability and monitoring platform for machine learning models, helping data science and ML engineering teams track model performance, detect drift and data quality issues, and troubleshoot production AI systems. The company sells its software as a cloud-based and hybrid SaaS solution to enterprises deploying machine learning and generative AI models.
- MLOps & ML Platforms
- Document & Vision AI
- Revenue
- $8.0M
- Employees
- 80
- Founded
- 2019
- Headquarters
- San Francisco, United States of America
What 26 Arbolus experts think of Arize Ai
NPS scores cluster between 7 and 10, with high spenders and long-term users most likely to give scores of 9 or 10. 70% of respondents with disclosed renewal intent indicate 'Yes,' especially among those spending over $100,000. Early-stage (less than 1 year) customers report slightly lower NPS and less certainty on renewal. A few outliers with low NPS coincide with offboarding and negative renewal intent. Overall Customer Sentiment: Positive
Who reviewed Arize Ai
- C-Suite 64% (17)
- Director 16% (4)
- Manager 20% (5)
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Sentiment
15 Net Promoter Score, from 26 scored reviews- Promoters 8
- Passives 14
- Detractors 4
Cumulative NPS by month
+1 over 6 months- May 7
- Jun 7
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 15 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 67% 9 answers
- 50% 4 answers
- 0% 1 answer
- 8.8/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
- 6.5/10 Average score from customers not renewing
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