AssistRx
AssistRx is a healthcare technology company that provides software and services to streamline specialty medication prescribing, benefits verification, prior authorization, and patient onboarding for life sciences manufacturers, providers, and pharmacies. Its platform connects prescribers, hubs, payers, and specialty pharmacies to automate access and adherence workflows for specialty therapies. The company generates revenue through SaaS solutions and technology-enabled services contracted primarily with pharmaceutical manufacturers and related stakeholders.
- IT Consulting & Implementation
- Healthcare Software
- Workflow Automation
- Revenue
- $220.0M
- Employees
- 900
- Founded
- 2009
- Headquarters
- Orlando, United States of America
What 12 Arbolus experts think of AssistRx
NPS scores are strongly positive, with four scores of 9 or 10 and most over 7, suggesting widespread satisfaction. 60%+ of experts report using AssistRx for more than one year, supporting long-term adoption and perceived value. There is some uncertainty in renewal intent, especially among Influencers and higher spenders. Stickiness remains high but warrants further evaluation due to a minority reporting unclear future renewal. Overall Customer Sentiment: Positive
Who reviewed AssistRx
- C-Suite 75% (9)
- Director 25% (3)
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Sentiment
33 Net Promoter Score, from 12 scored reviews- Promoters 5
- Passives 6
- Detractors 1
Cumulative NPS by month
-2 over 5 months- Jan 10
- Feb 10
- May 8
- Jun 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 0% 2 answers
- 7.5/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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