Astronomer
Astronomer is a data orchestration company that provides a managed Apache Airflow platform for enterprises to design, schedule, and monitor data pipelines across cloud and on‑premise environments. Its products help data and engineering teams reliably move and transform data between warehouses, lakes, and operational systems, with tooling for observability, governance, and scale. Astronomer generates revenue through subscriptions to its cloud and enterprise software offerings and related services.
- Data Integration & ETL
- MLOps & ML Platforms
- Revenue
- $42.0M
- Employees
- 260
- Founded
- 2018
- Headquarters
- Cincinnati, United States of America
What 12 Arbolus experts think of Astronomer
NPS is polarized, with several high scores (8-9) among large, long-term customers, and mid-to-low scores (5-7) among users in pilot or offboarding stages. Renewal intent is strong among top spenders and those with over a year of implementation, but a notable share of recent or low-spend customers report non-renewal or uncertainty. Stickiness is highest post one year, but complexity and cost concerns are recurring themes in qualitative feedback. Experts cite Astronomer's strengths in managed Airflow, scalability, and observability, but highlight perceived platform abstraction and cost as primary barriers. Overall Customer Sentiment: Neutral
Who reviewed Astronomer
- C-Suite 18% (2)
- Director 36% (4)
- Manager 45% (5)
Employer names and spend open in the full report, along with the other 9 customers.
Everything 12 customers told us about Astronomer.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
16 Net Promoter Score, from 12 scored reviews- Promoters 5
- Passives 4
- Detractors 3
Cumulative NPS by month
+1 over 6 months- Apr 7
- May 8
- Jun 7
- Jul 7
- Aug 7
- Sep 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 42 across 4 companies.
Praised
- Enterprise Tooling and Observability
- Managed Airflow Expertise
- Developer Experience Improvements
- Platform Simplicity and Developer Workflow
Criticised
- Limited Incremental Benefits
- Platform Complexity
- Cost Versus Value
- In-House Platform Engineering
What customers say
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 100% 1 answer
- 25% 4 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 7.5/10 Average score from customers not renewing
Top alternatives
Most weighed by Astronomer customers
Report
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