BASF
BASF is a global chemical company that develops, manufactures, and sells a broad portfolio of chemicals, plastics, performance products, agricultural solutions, and specialty materials to industrial, agricultural, and consumer markets worldwide. It operates through segments such as Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care, and Agricultural Solutions, generating revenue primarily from product sales and related services to business customers. The company also engages in research and development to support customers with customized chemical solutions and sustainability-focused innovations.
- Manufacturing Execution & Quality
- Energy & Utilities Operations Software
- IT Consulting & Implementation
- Revenue
- $78.0B
- Employees
- 112,000
- Founded
- 1865
- Headquarters
- Ludwigshafen am Rhein, Germany
What 52 Arbolus experts think of BASF
52 customers have reviewed BASF so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed BASF
- C-Suite 58% (30)
- Director 20% (10)
- Manager 22% (11)
Employer names and spend open once the report publishes.
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Sentiment
40 Net Promoter Score, from 52 scored reviews- Promoters 27
- Passives 19
- Detractors 6
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 54%Plan to renew, by seniority
- 58% 12 answers
- 50% 6 answers
- 50% 6 answers
- 8.2/10 Average score from customers who will renew
- 8.8/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
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