BLACKMAGIC DESIGN
Blackmagic Design is a manufacturer of professional video production hardware and software, including digital film cameras, switchers, capture and playback devices, and color correction and editing tools. It serves film, television, live production, and post‑production customers globally through direct sales and a network of resellers. The company generates revenue from the sale of its equipment and software licenses, as well as related support and services.
- Digital & Marketing Agency Services
- Revenue
- $450.0M
- Employees
- 1,500
- Founded
- 2001
- Headquarters
- Port Melbourne, Australia
What 14 Arbolus experts think of BLACKMAGIC DESIGN
NPS distribution is highly positive, with over 80% of respondents rating 9 or 10 and all but one reporting Promoter-level sentiment. Renewal intent, though sparsely reported, leans positive where data is available. Stickiness is strong, with most users having implemented Blackmagic Design for over a year and continuing usage. The primary quantitative theme is sustained satisfaction over long-term deployments, with very limited evidence of neutral or detractor sentiment.Overall Customer Sentiment: Positive
Who reviewed BLACKMAGIC DESIGN
- C-Suite 69% (10)
- Director 15% (2)
- Manager 15% (2)
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Sentiment
78 Net Promoter Score, from 14 scored reviews- Promoters 11
- Passives 3
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Dec 9
- May 10
- Jun 9
- Jul 9
- Aug 9
- Oct 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 78 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 100% 1 answer
- 50% 2 answers
- 10/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
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