Bosch Rexroth

boschrexroth.com · Lohr am Main, Germany

Bosch Rexroth is an industrial technology company that develops and manufactures drive and control solutions, including hydraulics, electric drives and controls, linear motion and assembly technology for machinery and factory automation. It serves OEMs and end users in sectors such as manufacturing, mobile machinery, renewable energy, and process industries, generating revenue through the sale of components, systems, and related engineering and support services. The company operates globally as part of the Bosch Group, supplying both standardized products and customized automation solutions.

  • Manufacturing Execution & Quality
  • Asset Performance Management
  • IT Consulting & Implementation
Revenue
$6.5B
Employees
32,000
Founded
2001
Headquarters
Lohr am Main, Germany

What 11 Arbolus experts think of Bosch Rexroth

NPS distribution reveals a range from 5 to 10, with a median around 8, indicating a mix of promoter and neutral sentiment. Renewal intent is split, with several expressing no intent to renew, often driven by cost, perceived rigidity, or offboarding. Stickiness is polarized: many are either in early adoption (less than one year) or advanced/long-term stages (>1 year), with several offboarding signals among larger spenders. Key expert themes highlight operational dependability and advanced integration but raise concerns around cost scalability, hardware lock-in, and insufficient flexibility for third-party or lower-budget applications.Overall Customer Sentiment: Neutral

Who reviewed Bosch Rexroth

Total customers 11 10 current · 1 former
Reviews growth +11 in six months
Seniority of respondents
  • C-Suite 55% (6)
  • Director 18% (2)
  • Manager 27% (3)
Strategy Leader C-Suite NPS 10 Will renew
Not specified Manager NPS 8
Engineering Manager Director NPS 7 Will renew

Employer names and spend open in the full report, along with the other 8 customers.

Everything 11 customers told us about Bosch Rexroth.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

9 Net Promoter Score, from 11 scored reviews
  • Promoters 4
  • Passives 4
  • Detractors 3

Cumulative NPS by month

+0 over 4 months
  • Apr 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 20 across 2 companies.

Praised

  • Cloud Data Streaming for Predictive Workflows
  • AI-Driven Engineering Improvement
  • Open Frameworks and Integration Potential
  • Rock-solid Runtime Stability and Diagnostics

Criticised

  • Ecosystem Lock-in Reduces Flexibility
  • Rigid Licensing and High Entry Costs
  • Manual Engineering and Diagnostic Gaps
  • AI-Empowered Competitors

What customers say

Rock-solid Runtime Stability and Diagnostics
“I am impressed by the rock-solid runtime stability and precise diagnostic tools, especially when the system is linked with native hardware, making operations seamless once commissioned.”
Faster Commissioning and Predictive Maintenance
“I have reduced commissioning time by integrating third-party vision sensors and enabled predictive maintenance, streaming motor telemetry to the cloud to avoid production halts.”
Flexible Automation Improves Efficiency
“I appreciate the flexibility in bridging PLC logic with app-based programming, letting our engineering team update and adjust automation easily without hardware disruptions.”

Renewal intent

Plan to renew 38%
  • Will renew 3
  • Undecided 1
  • Not renewing 4

Plan to renew, by seniority

  • C-Suite 20% 5 answers
  • Director 100% 2 answers
  • Manager 0% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 6.3/10 Average score from customers not renewing

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