BuildFire
BuildFire is a mobile app development platform that enables businesses and organizations to create, customize, and manage iOS and Android apps without extensive coding. Its cloud-based solution combines a drag-and-drop app builder, pre-built functionality, and custom development services, generating revenue through subscription plans and professional services. The company serves SMBs, enterprises, and agencies across industries such as events, education, and internal communications.
- No-Code & Low-Code Platforms
- Mobile App Development Platforms
- IT Consulting & Implementation
- Revenue
- $9.0M
- Employees
- 80
- Founded
- 2014
- Headquarters
- San Diego, United States of America
What 8 Arbolus experts think of BuildFire
NPS across the sample ranges from 2 to 9, indicating a bimodal sentiment distribution. 50% of customers indicated a clear intent to renew, while 25% are not planning renewal, and 25% remain unsure, mapping closely to NPS sentiment. Stickiness is stronger for customers with over a year of implementation or those in the less-than-one-year yet large spend segment, while pilots and offboarding stages show weaker sentiment and churn risk.Overall Customer Sentiment: Neutral
Who reviewed BuildFire
- C-Suite 25% (2)
- Director 75% (6)
Employer names and spend open once the report publishes.
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Sentiment
-12 Net Promoter Score, from 8 scored reviews- Promoters 1
- Passives 5
- Detractors 2
Cumulative NPS by month
-1 over 4 months- Jan 8
- Feb 8
- Apr 6
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -12 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 50% 6 answers
- 8.3/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
- 4.5/10 Average score from customers not renewing
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