campfire
Campfire develops collaborative 3D design and visualization software that enables distributed product development teams to review, annotate, and discuss 3D models in real time across devices. Its platform is used by engineering, design, and manufacturing organizations to streamline design reviews and reduce iteration cycles. The company generates revenue through subscriptions to its cloud-based collaboration tools and related services.
- Product Analytics & Feedback
- Knowledge Management & Collaboration
- Revenue
- $3.5M
- Employees
- 25
- Founded
- 2019
- Headquarters
- San Diego, United States of America
What 14 Arbolus experts think of campfire
NPS scores are clustered in the highly positive range (majority 8–10), signaling strong user advocacy. Renewal intent, where specified, is generally affirmative or neutral, with only minor uncertainty from one influencer. Stickiness is reflected in a split between 'MoreThan1Year' and 'LessThan1Year' users, indicating satisfaction persists past initial adoption. Qualitative feedback centers on process acceleration, robust audit, and improved collaboration, with cost and integration effort as residual pain points. Overall Customer Sentiment: Positive
Who reviewed campfire
- C-Suite 50% (7)
- Director 12% (2)
- Manager 38% (5)
Employer names and spend open in the full report, along with the other 11 customers.
Everything 14 customers told us about campfire.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
57 Net Promoter Score, from 14 scored reviews- Promoters 8
- Passives 6
- Detractors 0
Cumulative NPS by month
+2 over 4 months- Mar 7
- Aug 9
- Sep 9
- Oct 9
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 26 across 4 companies.
Praised
- Modern Interface and Rapid Adoption
- Organized Communication and Collaboration
- Process Acceleration and Audit Readiness
- Enhance Reporting and Integration
Criticised
- Reporting and Integration Gaps
- Manual Administration Risk
- Cost and User Adoption
- Pricing Outpaces Value
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 50% 2 answers
- 9.5/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
Most weighed by campfire customers
Report
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