BUILDKITE
Buildkite is a software company that provides a cloud-native continuous integration and continuous delivery (CI/CD) platform that runs build and deployment pipelines on customers’ own infrastructure. Its tools are used primarily by engineering teams at technology-driven organizations to automate testing, integration, and release workflows for software applications. Buildkite generates revenue through subscription-based plans for its hosted CI/CD management service and related enterprise features.
- CI/CD & DevOps
- Cloud Infrastructure & Hosting
- Revenue
- $18.0M
- Employees
- 120
- Founded
- 2013
- Headquarters
- Melbourne, Australia
What 7 Arbolus experts think of BUILDKITE
NPS distribution skews positively: 60% scored 8-10, 20% scored 7, and 20% scored 4. 40% indicate strong renewal intent, closely tracking long-term adoption and high NPS. Most users are at 'More Than 1 Year' implementation stage, reflecting high stickiness, though some offboarding is present in recent lower NPS scorers. Key positive themes include stability and long-term adoption; negative sentiment aligns with churn and lower NPS. Overall Customer Sentiment: Positive
Who reviewed BUILDKITE
- C-Suite 57% (4)
- Manager 43% (3)
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Sentiment
42 Net Promoter Score, from 7 scored reviews- Promoters 4
- Passives 2
- Detractors 1
Cumulative NPS by month
-2 over 5 months- Dec 10
- Apr 10
- May 9
- Jun 8
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 42 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 67% 3 answers
- 0% 1 answer
- 9.5/10 Average score from customers who will renew
- 5.5/10 Average score from customers not renewing
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