CloudBees, Inc.
CloudBees is an enterprise software company that provides a continuous integration and continuous delivery (CI/CD) platform built around Jenkins and related DevOps tools. It serves large and mid-sized organizations that need to automate, secure, and govern software delivery across complex, hybrid cloud environments, generating revenue through subscriptions to its SaaS and self-managed products plus support and professional services.
- CI/CD & DevOps
- Cloud Infrastructure & Hosting
- IT Consulting & Implementation
- Revenue
- $120.0M
- Employees
- 600
- Founded
- 2010
- Headquarters
- San Jose, United States of America
What 15 Arbolus experts think of CloudBees, Inc.
NPS distribution shows a cluster around 8-10 with several very positive (10), balanced by some lower scores (1, 5, 6). Renewal intent is strong among high-spend, long-term customers, while those with low or unspecified spend and NPS below 7 are more uncertain or negative. Most users are in mature implementation stages, contributing to overall customer stickiness. Key themes are enduring adoption among high spenders, but pockets of neutral or negative sentiment among low-spend or less engaged users.Overall Customer Sentiment: Positive
Who reviewed CloudBees, Inc.
- C-Suite 57% (9)
- Director 21% (3)
- Manager 21% (3)
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Sentiment
6 Net Promoter Score, from 15 scored reviews- Promoters 5
- Passives 6
- Detractors 4
Cumulative NPS by month
-1 over 6 months- Nov 8
- Apr 8
- Jun 8
- Jul 8
- Aug 7
- Sep 7
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 24 across 6 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 56%Plan to renew, by seniority
- 57% 7 answers
- 100% 1 answer
- 0% 1 answer
- 9.4/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
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