ConfigCat

configcat.com · Budapest VI. kerület, Hungary

ConfigCat provides a hosted feature flag and configuration management service that allows software teams to remotely toggle features, manage environment-specific settings, and roll out changes gradually without redeploying code. Its platform serves developers and product teams building web, mobile, and backend applications, and it generates revenue through subscription-based SaaS plans.

  • API Management & Integration
  • Cloud Infrastructure & Hosting
Revenue
$3.5M
Employees
25
Founded
2018
Headquarters
Budapest VI. kerület, Hungary

What 14 Arbolus experts think of ConfigCat

NPS scores are consistently high, with values in the 8–10 range from the majority of experts, reflecting a strong net promoter sentiment. Where stated, renewal intent is universally positive among high NPS respondents and those with longer usage duration. Most customers are in early-to-mature adoption stages, with few still piloting or offboarding. Major feedback themes include ease of use, predictable cost, and reliability. Some technical users highlight integration and advanced analytics as areas for improvement. Overall Customer Sentiment: Positive

Who reviewed ConfigCat

Total customers 14 12 current · 2 former
Reviews growth +12 in six months
Seniority of respondents
  • C-Suite 56% (8)
  • Manager 44% (6)
Engineering Engineer C-Suite NPS 9
Marketing Generalist Not specified NPS 9
Engineering Engineer Not specified NPS 9

Employer names and spend open in the full report, along with the other 11 customers.

Everything 14 customers told us about ConfigCat.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

64 Net Promoter Score, from 14 scored reviews
  • Promoters 10
  • Passives 3
  • Detractors 1

Cumulative NPS by month

-1 over 5 months
  • Mar 10
  • Apr 9
  • Jul 8
  • Aug 8
  • Sep 9

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 24 across 3 companies.

Praised

  • Pricing Predictability
  • Supports Fast and Safe Deployment
  • Simplicity and Ease of Integration
  • Native Analytics and Experimentation

Criticised

  • DIY or AI-Driven Alternatives
  • Competition from Full Stack Experimentation Platforms
  • Risk from Cost Increases
  • Advanced Analytics Integration Needed

What customers say

Pricing Predictability
“Fixed pricing helped us plan budgets as we scaled, a clear advantage over competitors whose costs were harder to predict.”
Supports Fast and Safe Deployment
“Decoupling deployment from release lets us ship features quickly and safely, catching issues early and avoiding production disruptions.”
Simplicity and Ease of Integration
“I would absolutely recommend ConfigCat because it is easy to integrate and matches our feature flagging needs without unnecessary complexity.”

Renewal intent

Plan to renew 100%
  • Will renew 5
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 3 answers
  • Manager 100% 1 answer
  • Not specified 100% 1 answer
  • 9.8/10 Average score from customers who will renew

Top alternatives

Most weighed by ConfigCat customers

Report

For people who use ConfigCat

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