Copado, Inc.
Copado, Inc. provides a DevOps and testing platform purpose-built for Salesforce and other low-code cloud applications, helping enterprises automate releases, manage compliance, and improve software quality across their CRM and cloud environments. The company sells its software and related services to mid-market and large enterprises through subscriptions and professional services. Its platform is used by IT, development, and operations teams to orchestrate deployments, testing, and governance for cloud-based applications.
- No-Code & Low-Code Platforms
- Workflow Automation
- Business Process Management
- Revenue
- $80.0M
- Employees
- 550
- Founded
- 2013
- Headquarters
- Chicago Loop, United States of America
What 10 Arbolus experts think of Copado, Inc.
The NPS ratings cluster around 7 to 9, indicating positive sentiment and high satisfaction, particularly among larger organizations prioritizing complex compliance and release needs. Renewal intent is strong where audit, governance, and scalability are key, with price sensitivity causing some uncertainty in lower spend brackets. Stickiness is driven by platform integration, compliance, and unique features, with some new customers in pilot phases and others using Copado for more than a year. Key feedback themes include robust compliance, successful multi-stream release management, and concerns regarding per-user cost and learning curve.Overall Customer Sentiment: Positive
Who reviewed Copado, Inc.
- C-Suite 50% (5)
- Director 30% (3)
- Manager 20% (2)
Employer names and spend open in the full report, along with the other 7 customers.
Everything 10 customers told us about Copado, Inc..
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
30 Net Promoter Score, from 10 scored reviews- Promoters 3
- Passives 7
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Dec 8
- Jan 8
- May 8
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 46 across 2 companies.
Praised
- Salesforce-Centric Design
- Integrated Release Management
- Regulatory Compliance and Auditability
- AI-driven Test and Deployment Assistance
Criticised
- Salesforce DevOps Center Evolution
- Competitive Pressure from Gearset
- Internal DevOps Standardization
- Steep Learning Curve
What customers say
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 60% 5 answers
- 100% 2 answers
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
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