DataArt
DataArt is a global technology consulting and software engineering firm that designs, builds, and supports custom software solutions for enterprises across industries such as financial services, healthcare, travel, media, and retail. It generates revenue through project-based software development, IT consulting, and managed engineering teams. The company focuses on long-term partnerships, providing nearshore and offshore delivery from development centers in Eastern Europe and Latin America for clients primarily in North America and Europe.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $350.0M
- Employees
- 6,500
- Founded
- 1997
- Headquarters
- New York City, United States of America
What 5 Arbolus experts think of DataArt
NPS scores range from 5 to 9, reflecting a broad but generally positive sentiment. Renewal intent is high among significant spenders and long-tenured users, while lower-spend, offboarding customers show reduced loyalty. Stickiness is strong when DataArt is embedded over several years, but some resource continuity and cost concerns persist. Key themes include technical quality, team integration, and pricing sensitivity.Overall Customer Sentiment: Neutral-Positive
Who reviewed DataArt
- C-Suite 40% (2)
- Director 20% (1)
- Manager 40% (2)
Employer names and spend open in the full report, along with the other 2 customers.
Everything 5 customers told us about DataArt.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
0 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 1
- Detractors 2
Cumulative NPS by month
-1 over 3 months- Jul 8
- Jun 6
- Sep 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 20 across 3 companies.
Praised
- Dependable Delivery
- Scalability and Flexibility
- Technical Expertise and Integration
- AI-Driven Delivery Enhancements
Criticised
- AI and Competing Providers
- Resource Turnover
- Pricing Sensitivity
- Onboarding Takes Time
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 100% 2 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by DataArt customers
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