DevRev
DevRev is a software company that provides a unified product, engineering, and customer support platform that connects product development with customer feedback and revenue data. Its SaaS platform helps product-led and support-led organizations manage issues, tickets, roadmaps, and customer interactions in a single system of record. DevRev primarily serves technology companies and other B2B organizations on a subscription basis.
- Product Analytics & Feedback
- Customer Support & Help Desk
- Workflow Automation
- Revenue
- $25.0M
- Employees
- 350
- Founded
- 2020
- Headquarters
- Redwood City, United States of America
What 5 Arbolus experts think of DevRev
5 customers have reviewed DevRev so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed DevRev
- C-Suite 60% (3)
- Director 20% (1)
- Manager 20% (1)
Employer names and spend open once the report publishes.
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Sentiment
40 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 3
- Detractors 0
Cumulative NPS by month
+1 over 4 months- Nov 7
- Mar 8
- May 8
- Aug 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 20 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 0% 1 answer
- 0% 1 answer
- 8/10 Average score from undecided customers
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