Arbolus Intelligence

Docusaurus

docusaurus.io · Menlo Park, United States of America

Docusaurus is an open-source static site generator maintained by Meta Open Source that helps teams build, deploy, and maintain documentation websites using Markdown and React. It is used by software projects and companies to create versioned docs, blogs, and landing pages, typically hosted on platforms like GitHub Pages or other static hosting providers. The project is community-driven and free to use under an open-source license.

  • Knowledge Management & Collaboration
  • Document Management & E-signature
Listed in
Employees
10
Founded
2017
Headquarters
Menlo Park, United States of America

What 10 Arbolus experts think of Docusaurus

NPS scores for Docusaurus are overwhelmingly positive, with 7 out of 9 responses at 8 or above, and two highest scores at 10. Renewal intent is strong among influencer roles and technically integrated teams. Stickiness is high for teams with more than one year of use; offboarding occurs in exceptional cases. Key themes include consistent delivery, reliability, developer empowerment, and feature richness. The tool is rarely replaced except in less technical environments.Overall Customer Sentiment: Positive

Who reviewed Docusaurus

Total customers 10 8 current · 2 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 40% (4)
  • Director 50% (5)
  • Manager 10% (1)
Executive C-Suite NPS 7 Will renew Submitted Aug 2026
Not specified Manager NPS 10 Submitted Sep 2026
Product Generalist C-Suite NPS 10 Submitted Aug 2026

Employer names and spend open in the full report, along with the other 7 customers.

Everything 10 customers told us about Docusaurus.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

40 Net Promoter Score, from 10 scored reviews
  • Promoters 5
  • Passives 4
  • Detractors 1

Cumulative NPS by month

-1 over 5 months
  • Nov 9
  • Jun 9
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 34 across 2 companies.

Praised

  • Combination of Simplicity and Power
  • Developer Autonomy and Version Control
  • Consistent Satisfaction and Reliability
  • Enhance AI-Powered Search

Criticised

  • Reliance on Developer Skill Set
  • Competition from Non-Open Source SaaS Platforms
  • Potential Displacement by AI/No-Code Tools
  • Workflow Constraints Outside Developer-Centric Contexts

What customers say

Combination of Simplicity and Power
“I recommend Docusaurus because it allows us to write docs and blogs in Markdown with React components for interactivity, combining simple workflows with advanced features.”
Developer Autonomy and Version Control
“I value that Docusaurus empowers our technical teams to control and publish documentation via Git, ensuring autonomy and a positive public image.”
Consistent Satisfaction and Reliability
“I have never been disappointed by Docusaurus, even as our requirements evolved, which is rare for a tool we've used this long.”

Renewal intent

Plan to renew 100%
  • Will renew 4
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 100% 2 answers
  • 8.5/10 Average score from customers who will renew

Top alternatives

Most weighed by Docusaurus customers

Report

Customer Report - Sep 2026 Sep 2026 10 + 0

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