Cypress.io
Cypress.io develops an open-source and commercial JavaScript-based end-to-end testing framework and related tools that help developers and QA teams test modern web applications directly in the browser. The company monetizes through paid SaaS offerings such as Cypress Cloud, which provide test orchestration, parallelization, analytics, and collaboration features for engineering teams.
- Application & Code Security
- MLOps & ML Platforms
- Revenue
- $35.0M
- Employees
- 220
- Founded
- 2015
- Headquarters
- San Francisco, United States of America
What 6 Arbolus experts think of Cypress.io
NPS scores cluster in the 7–10 range, with two 8s, two 7s, and one 10, indicating overall positive sentiment. Renewal intent skews towards 'Yes' for longer-term users, while pilots and recent adopters show a mix of 'Not Sure' and 'No'. Stickiness is present for those using Cypress.io for over a year, while pilot/less than 1 year phases account for 60% of insights. Main positive themes are linked to long-term satisfaction and higher NPS in sustained deployments.Overall Customer Sentiment: Positive
Who reviewed Cypress.io
- C-Suite 33% (2)
- Director 17% (1)
- Manager 50% (3)
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Sentiment
16 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 5
- Detractors 0
Cumulative NPS by month
+1 over 6 months- Jun 7
- Jul 8
- Nov 7
- Mar 8
- May 8
- Jul 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 36 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 50% 2 answers
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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