Cyient
Cyient is a global engineering and technology solutions company that provides design, digital engineering, geospatial, and operations services to clients in industries such as aerospace and defense, telecommunications, transportation, utilities, and industrial manufacturing. It helps enterprises design and develop products, manage networks and infrastructure, and optimize operations through a mix of engineering services, digital platforms, and outsourced technology services. The company generates revenue primarily through long-term engineering services contracts, managed services, and project-based consulting engagements.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $800.0M
- Employees
- 15,000
- Founded
- 1991
- Headquarters
- India
What 26 Arbolus experts think of Cyient
NPS scores are highly skewed toward positive, with 73% of responses at or above 8/10, and only one significant detractor. Renewal intent is positive among Users and high spenders but more uncertain among Influencers, even when general satisfaction levels are high. Stickiness is notable, with most customers in the MoreThan1Year implementation stage and few in OffBoarding or Pilot, emphasizing solution embedment. Principal themes are long-term solution adoption, positive project delivery, but the key risk is uncertainty among strategic Influencers.Overall Customer Sentiment: Positive
Who reviewed Cyient
- C-Suite 58% (15)
- Director 23% (6)
- Manager 19% (5)
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Sentiment
23 Net Promoter Score, from 26 scored reviews- Promoters 8
- Passives 16
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 8
- May 8
- Jun 8
- Aug 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 24 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 47%Plan to renew, by seniority
- 55% 11 answers
- 20% 5 answers
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
- 6.6/10 Average score from undecided customers
Top alternatives
Most weighed by Cyient customersMore in Data & Analytics and IT Infrastructure & Cloud
Other companies in both categories with a customer report.
For people who use Cyient
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