CAMP facility services

campfs.com · Phoenix Lake, United States of America

CAMP Facility Services is a commercial facility services provider specializing in maintenance, repair, and project services for multi-site and enterprise clients across sectors such as retail, restaurant, and commercial real estate. The company coordinates and manages trades including HVAC, electrical, plumbing, and general repairs through a network of technicians and subcontractors. It generates revenue through ongoing service contracts, project work, and on-demand maintenance engagements.

  • IT Consulting & Implementation
Revenue
$24.0M
Employees
120
Founded
2017
Headquarters
Phoenix Lake, United States of America

What 8 Arbolus experts think of CAMP facility services

NPS scores are consistently high, with 71% of respondents reporting an NPS of 8 or above. Renewal intent is clearly positive among those with known data, particularly among influencers and high-spend accounts. Stickiness is strong, with 86% of respondents indicating relationships longer than one year.Key themes include service reliability, longevity in partnership, and consistent delivery as inferred from high NPS and renewal rates. The one outlier (NPS 5) does not have enough supporting sentiment or intent data to suggest widespread dissatisfaction.Overall Customer Sentiment: Positive

Who reviewed CAMP facility services

Total customers 8 7 current · 1 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 88% (7)
  • Director 12% (1)
Executive C-Suite NPS 5
Finance Leader C-Suite NPS 9 Will renew
Marketing Leader C-Suite NPS 10 Will renew

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Sentiment

50 Net Promoter Score, from 8 scored reviews
  • Promoters 5
  • Passives 2
  • Detractors 1

Cumulative NPS by month

+0 over 3 months
  • Feb 8
  • Mar 8
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 35 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 3
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 3 answers
  • 9.3/10 Average score from customers who will renew

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