Arbolus Intelligence

CB Insights

cbinsights.com · New York City, United States of America

CB Insights is a market intelligence platform that analyzes private and public company data, venture capital activity, and emerging technology trends to help corporations, investors, and advisors make strategic decisions. The company aggregates data from multiple sources and applies machine learning to deliver research tools, reports, and dashboards sold via subscription. Its customers use the platform for competitive intelligence, corporate strategy, M&A, and innovation scouting.

  • Business Intelligence & Dashboards
  • Data Integration & ETL
Listed in
Revenue
$90.0M
Employees
450
Founded
2008
Headquarters
New York City, United States of America

What 33 Arbolus experts think of CB Insights

NPS responses trend toward positive, with several scores of 9 or 10 among users with more than one year of adoption, while lower scores appear in early or offboarding stages. Renewal signals are strongest from long-term, high-spend strategy/finance customers, with influencers split between strong advocates and 'not sure' respondents. Recurring positive themes include data quality, decision-making value, and coverage of emerging technologies. Concerns relate to pricing rigidity, scaling for large analyst teams, and gaps in deep financial modeling. Overall Customer Sentiment: Positive

Who reviewed CB Insights

Total customers 33 32 current · 1 former
Reviews growth +30 in six months
Seniority of respondents
  • C-Suite 81% (27)
  • Director 8% (3)
  • Manager 12% (4)
Generalist Leader C-Suite NPS 7 Submitted Jun 2026
Generalist Analyst Manager NPS 7 Submitted May 2026
Strategy Analyst C-Suite NPS 6 Submitted Jun 2026

Employer names and spend open in the full report, along with the other 30 customers.

Everything 33 customers told us about CB Insights.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

21 Net Promoter Score, from 33 scored reviews
  • Promoters 12
  • Passives 16
  • Detractors 5

Cumulative NPS by month

-1 over 6 months
  • Apr 9
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 21 across 1 companies.

Praised

  • Strategic Market and Competitive Intelligence
  • Integration with Business Workflows
  • Data Quality and Decision Trust
  • Broader Integration and Scale

Criticised

  • Pricing and Scale Limitations
  • Limited Deep Financial Modeling
  • Emerging Areas Need Faster Reporting
  • Competitive Content Offerings

What customers say

Strategic Market and Competitive Intelligence
“I use CB Insights for tracking emerging tech, startups, and competitive intelligence, and for generating highly visual market maps and quick executive-ready reports.”
Integration with Business Workflows
“We started with several users and integrated CB Insights with our CRM and other systems, benefiting from API integration and scalable access.”
Data Quality and Decision Trust
“When placing CB Insights data for strategic direction or investment, I found it is rarely second-guessed, which speaks to the trust in its data quality.”

Renewal intent

Plan to renew 57%
  • Will renew 4
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 60% 5 answers
  • Director 0% 1 answer
  • Not specified 100% 1 answer
  • 7.8/10 Average score from customers who will renew
  • 6.7/10 Average score from undecided customers

Report

Customer Report - Oct 2026 Oct 2026 33 + 1

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