Cemplicity

cemplicity.com · Auckland, New Zealand

Cemplicity is a health technology company that provides a cloud-based patient-reported experience and outcomes platform for hospitals, health systems, and healthcare agencies. Its software collects, analyzes, and reports patient feedback in real time to support quality improvement, regulatory reporting, and value-based care initiatives. The company generates revenue through subscription and service fees for its SaaS platform and implementation services.

  • Patient Engagement & Telehealth
  • Product Analytics & Feedback
Revenue
$6.0M
Employees
40
Founded
2012
Headquarters
Auckland, New Zealand

What 5 Arbolus experts think of Cemplicity

5 customers have reviewed Cemplicity so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Cemplicity

Total customers 5 5 current · 0 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 100% (5)
Founder C-Suite NPS 8
Executive C-Suite NPS 8
Operations Leader C-Suite NPS 7 Undecided

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Sentiment

40 Net Promoter Score, from 5 scored reviews
  • Promoters 2
  • Passives 3
  • Detractors 0

Cumulative NPS by month

+0 over 4 months
  • Mar 8
  • Apr 8
  • May 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%
  • Will renew 1
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 33% 3 answers
  • 9/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

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