CHECKR
Checkr provides a cloud-based background check and screening platform that uses automation and machine learning to help businesses verify candidates’ criminal records, employment history, and other credentials. It serves employers, marketplaces, and gig platforms that need to onboard workers at scale, generating revenue through usage-based and subscription pricing for background screening services and related compliance tools.
- Identity & Access Management
- IT Consulting & Implementation
- Revenue
- $300.0M
- Employees
- 1,500
- Founded
- 2014
- Headquarters
- San Francisco, United States of America
What 13 Arbolus experts think of CHECKR
NPS results are strongly positive, with 55% of responses rated at 9 or 10. Renewal intent is generally high among fully implemented and long-term users, while some pilot-stage and influencer roles remain uncertain or negative about renewing. Implementation stages are largely distributed between More Than 1 Year (majority) and Pilot, suggesting a combination of mature and evaluation-phase customers.Strong satisfaction correlates with longer implementation, while pilot stage customers demonstrate the greatest variance in sentiment. The overarching trend is robust product satisfaction but renewal risk among evaluators.Overall Customer Sentiment: Positive
Who reviewed CHECKR
- C-Suite 62% (8)
- Director 31% (4)
- Manager 8% (1)
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Sentiment
61 Net Promoter Score, from 13 scored reviews- Promoters 10
- Passives 1
- Detractors 2
Cumulative NPS by month
-1 over 6 months- Apr 10
- Jul 8
- Dec 8
- Jan 9
- Sep 9
- Oct 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 61 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 55%Plan to renew, by seniority
- 50% 8 answers
- 67% 3 answers
- 9.2/10 Average score from customers who will renew
- 8.5/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
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