CLEAResult
CLEAResult is an energy efficiency and decarbonization services company that designs and implements utility- and government-sponsored programs to reduce energy consumption for residential, commercial, and industrial customers. It provides program design, engineering, implementation, and advisory services, along with software-enabled tools, to help utilities meet regulatory requirements and achieve demand-side management and emissions reduction goals. The company generates revenue through long-term service contracts and program management fees from utilities, public agencies, and large enterprises.
- Energy & Utilities Operations Software
- IT Consulting & Implementation
- Revenue
- $600.0M
- Employees
- 3,000
- Founded
- 2003
- Headquarters
- Portland, United States of America
What 15 Arbolus experts think of CLEAResult
NPS scores cluster between 7 and 10 (with several 8s and 9s), indicating a generally positive but not highly enthusiastic customer base. Renewal intent is uncertain for most respondents, regardless of role or spend level, with only 2 experts selecting 'Yes'. Over 80% of responses indicate ongoing post-pilot or multi-year engagement, yet stickiness measured by NPS and renewal intent remains moderate. The strongest signals are from high spenders maintaining neutral to positive sentiment but still hesitant on renewals.Overall Customer Sentiment: Neutral
Who reviewed CLEAResult
- C-Suite 73% (11)
- Director 27% (4)
Employer names and spend open once the report publishes.
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Sentiment
0 Net Promoter Score, from 15 scored reviews- Promoters 2
- Passives 11
- Detractors 2
Cumulative NPS by month
+0 over 3 months- Dec 8
- Jan 7
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 22%Plan to renew, by seniority
- 14% 7 answers
- 50% 2 answers
- 7.5/10 Average score from customers who will renew
- 7.1/10 Average score from undecided customers
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