Cogstate
Cogstate is a cognitive science company that provides digital cognitive assessment tools and services used in clinical trials, academic research, and healthcare to measure and monitor brain function. Its technology platform and professional services support pharmaceutical and biotech companies, contract research organizations, and clinicians in the development and evaluation of treatments for neurological and psychiatric conditions. The company generates revenue through software licensing, technology-enabled services, and clinical trial support contracts.
- Clinical Trial & Research Software
- Revenue
- $35.0M
- Employees
- 200
- Founded
- 1999
- Headquarters
- Melbourne, Australia
What 9 Arbolus experts think of Cogstate
NPS scores range from 3 to 10, with a mean around 6.8, reflecting cautious to mildly positive sentiment. Renewal intent is mixed: 1 confirmed Yes, 2 Not Sure, 1 No, and several respondents uncommitted. Implementation stages are weighted towards MoreThan1Year users, with a notable minority in Pilot. Key quantitative themes include moderate satisfaction, uncertainty in future commitment, and stronger sentiment among higher spenders.Overall Customer Sentiment: Neutral
Who reviewed Cogstate
- C-Suite 56% (5)
- Director 22% (2)
- Manager 22% (2)
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Sentiment
-33 Net Promoter Score, from 9 scored reviews- Promoters 2
- Passives 2
- Detractors 5
Cumulative NPS by month
-1 over 4 months- Dec 8
- Mar 6
- Apr 6
- Aug 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -33 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 0% 2 answers
- 50% 2 answers
- 8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
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