Cohere Health
Cohere Health provides a cloud-based prior authorization and care management platform for health plans and providers, using clinical intelligence and automation to streamline utilization management and support evidence-based care decisions. The company sells its software and services primarily to health insurers and risk-bearing provider organizations, integrating with existing workflows to reduce administrative burden and improve care coordination.
- Electronic Health Records
- Revenue Cycle Management
- Patient Engagement & Telehealth
- Revenue
- $65.0M
- Employees
- 450
- Founded
- 2019
- Headquarters
- Boston, United States of America
What 6 Arbolus experts think of Cohere Health
The NPS distribution shows 29% Promoters (scores 9), 43% Passives (scores 6-8), and 29% Detractors (scores 4). Renewal intent is recorded only for Influencer roles, and among these, both responses are negative. All users except one Influencer respondent indicated a stickiness of more than one year in implementation. Thematic trends show higher stickiness and moderate satisfaction from User roles, while Influencers report both lower NPS and no renewal intent.Overall Customer Sentiment: Neutral
Who reviewed Cohere Health
- C-Suite 50% (3)
- Director 33% (2)
- Manager 17% (1)
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Sentiment
0 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 2
- Detractors 2
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 8/10 Average score from customers not renewing
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